Our Professional Services team is also here to provide support for our clinical trial software. As soon as you start working with us, you’ll have an account manager. Think of them as someone in Formedix fighting your corner. Representing the needs of your company. It’s their job to help you achieve your goals, and solve any problems.
We can support you by phone, email or online chat. Our standard support hours are Monday-Friday, 9am to 5.30pm GMT. And remember, we’re not like a call centre where you’ll be stuck in a queue for ages. You’ll find that we’re easy to get hold of, and really responsive to your needs.