Privacy Policy

(Effective as of April 16, 2018)

Formedix is committed to ensuring that your privacy as a visitor to our website is protected.

1.  What Information We Gather and How it is Used

Non-Personally Identifiable Information

We may collect information concerning the usage of our website by you, including your Internet domain and/or IP address, information concerning the user’s browser, and other access-related information. We also may assemble aggregate information (i.e., information obtained by compiling information from many different users) as to usage of our website. This information is used to analyze our website's utility and to enhance the areas and functionality within our website that appear to be of interest to various users.



Set and accessed by the third parties used to enhance our website. These include:

  • HubSpot which hosts our website and CRM, measures website performance, tracks website visitors and sessions, and handles web inquiries
  • Google Analytics which measures the use of our website
  • Zendesk which we use to provide customer support

For further information on HubSpot, Google and Zendesk cookies:

Managing Cookies. Cookies can be managed within your browser. The steps for managing these vary between browsers and devices. Information should be available within the “Help” function of your browser. Additional resources are also available at

Personally Identifiable Information

We receive and collect personally identifiable information – such as name, telephone numbers, email addresses, and/or postal addresses – from you when you (i) submit inquiries or requests to us, (ii) become a registered user of our website, (iii) sign up to receive newsletters or bulletins from us, or (iv) choose to provide information to us for some other reason. Any personally identifiable information you provide will be used by us or our service providers in connection with providing services to you and in order to process any requests or inquiries that you initiate. While you can choose not to provide your personal information, that decision may limit our ability to contact you and our ability to provide services to you. Also, please note that if you have provided us with a postal address, an email address, or a telephone number, a Formedix representative may contact you unless you have requested that we put you on one of our do-not-contact lists.

Except as otherwise set forth herein, we will not share, sell, lease, disclose, transfer, transmit or rent any personal information you submit through our website without your consent.

2.  Security


We apply security practices in order to prevent unauthorised access or disclosure. However, please be aware of the fact that there is a level of risk involved in any transmissions of data via the Internet. No transmission of data over the Internet can ever be guaranteed to be completely secure.

3.  Disclosure to Third Parties


Third Party Servers

In the course of providing the services available on our website, data is transferred to and from servers located in the United States. By continuing to use the Formedix website you accept the transfer of such data as is necessary to provide such services.


From time to time, we may use the services of third-party companies to help facilitate our business activities. These include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of the website, bill collection services, affiliate or incentive program providers, customer service organizations, email and postal mail brokers, and marketing service providers.

Other Third Parties

For your convenience there may be links to websites operated by companies that are not affiliated with our website and that do not have contracts to provide content or services through our website. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors. We do not disclose your personal information to these websites without obtaining your consent. We do not endorse and is not responsible for the privacy practices of these sites. If you choose to link to one of these third party web sites, you should review the privacy policy posted on the other web site to understand how that website collects and uses your personal information.

Business Transfers

We will likely transfer information about you if we are acquired by or merged with another company or in the case of the sale of all or substantially all of our assets. If this happens, we will put notice on our website about the change and any privacy policy that may apply.

4.  Exceptional Disclosures


We may disclose your personal information in the case where required by law or if we receive formal legal notification with respect to a certain document or user of our service.

5.  Changes in Our Privacy Policy


If we decide to change our privacy policy, we will indicate at the top of this page the Privacy Policy effective date.

6.  Updating Personal Information or Preferences


Our tools that collect and store self-reported data allow you to correct, update or review information you have submitted by going to the ‘edit settings’ section of the user dropdown.

If you have questions about our privacy policy, please contact Formedix at